Articles on: Accounts

How can I delete my default payment method?

Once fully set up, a billing account requires a default payment method. This cannot be removed before a new payment method is added and set as the new default.
If you wish to delete this, there are 2 ways:
contact the Compute support team via the link that pops up when attempting to remove the payment method;
add a new payment method, set it as a default, then delete the old entry;
The system cannot choose a new payment method automatically, so it is important a default payment method is set before removing any payment methods recorded.

Updated on: 11/04/2023

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