Q: How do I delete my VM?

Warning: once you delete a VM, this cannot be recovered. If you wish to delete your VM, please first make sure your data is backed up. To delete a VM, navigate to the Virtual machines page and identify the VM you wish to delete. Click on the vertical 3 dots menu on the right side. Choose option Delete virtual machine and confirm deletion by clicking the Delete virtual machine button.

Q: I forgot my password, what can I do?

Simply use the Forgot you password? button from the <a href="https://staging.accounts.cudo.org/sign-in">sign-in page</a>. Type in the email address used to create the account and submit your request. Check your inbox for a password reset email. Please reach out to our support team if you are still experiencing issues with recovering access to your account.

Q: How do I change my account details?

You can change your account details by navigating to the Accounts page. There you can access the Personal info page for a list of details that can be changed. Among other details, you can change your email address. Please note, once the new email address has been saved, an email confirmation request will be sent to your inbox. Feel free to visit your <a href="https://accounts.cudo.org/">account page</a> and explore the details you can change.

Question 1

How do I delete my VM?

Accepted Answer

Warning: once you delete a VM, this cannot be recovered. If you wish to delete your VM, please first make sure your data is backed up. To delete a VM, navigate to the Virtual machines page and identify the VM you wish to delete. Click on the vertical 3 dots menu on the right side. Choose option Delete virtual machine and confirm deletion by clicking the Delete virtual machine button.

Question 2

How much can I earn with Cudo Compute?

Accepted Answer

The revenue will be dependent of how much of your provided hardware is used by Cudo Compute users. Considering the early stages of the product, we do not yet have clear statistics of the average revenue a supplier can expect. Please keep posted for updates.

Question 3

I forgot my password, what can I do?

Accepted Answer

Simply use the Forgot you password? button from the sign-in page. Type in the email address used to create the account and submit your request. Check your inbox for a password reset email. Please reach out to our support team if you are still experiencing issues with recovering access to your account.

Question 4

How do I create a VM?

Accepted Answer

There are 2 ways of creating a VM using the web interface:

Choosing a predefined VM from the market place. The market place hosts a variety of compute templates, tailored to specific compute workloads. Note that the OS, SSH access, start-up script and VM name need to be defined by the user before deploying a VM from the market place.
Creating one from scratch. The advantage in this case is that you can define the region in which the VM will be deployed and machine specs as well as the OS, SSH access, start-up script and VM name.

For more context please see the Cudo Compute documentation.

Question 5

How do I change my account details?

Accepted Answer

You can change your account details by navigating to the Accounts page. There you can access the Personal info page for a list of details that can be changed. Among other details, you can change your email address. Please note, once the new email address has been saved, an email confirmation request will be sent to your inbox. Feel free to visit your account page and explore the details you can change.

Question 6

I need to change my email address.

Accepted Answer

You can update your email address on the Accounts page, on the Personal info sub page. Type in the new email address and click Save. An email confirmation request will be sent to the inbox of the newly added address. Click the verification link in the email to finalise the change. You have now successfully updated your email address.

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