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Articles on:Billing
Learn about billing accounts, payment methods, invoices, transactions and cost reporting.

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  • How do I delete my Cudo Compute billing account?
    Your billing account can be manually deleted only if there are no pending invoices. To delete your billing account, please follow these steps: Navigate to the Billing Account page. If you have multiple accounts, select the desired billing account. On the specific billing account page, go to the Settings menu. Click the red Delete Billing Account button. Enter your billing account name when prompted, and then confirm by clicking Delete Billing Account. Important: If you havePopular
  • What is the difference between hourly and monthly costs?
    Few readers
  • What payment methods do you support?
    Few readers
  • When do I get invoiced for my use?
    Few readers
  • Why my virtual machine could not be created?
    If a virtual machine ca not be created, there are many factors that could effect this : Insufficient balance - Check whether Monthly spend limit in reached. if so, request user to add additional funds to account.Few readers
  • I topped up my account, but it still shows negative values
    Few readers
  • Where can I find the auto recharge feature?
    This can be found on your billing account page, on the Overview tab Why can't I see the auto recharge feature on my billing account page? Ensure your Credit balance is positive or higher than $ 0.00. If your Credit balance is negative, this feature will not be displayed.Few readers

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